My Impact At

MiR

EN

Growth Marketing & Industry Awareness
Building trust in a word-of-mouth driven market
CHALLENGE
Banking is a relationship-driven, high-trust industry where decisions are influenced more by peer recommendations than marketing campaigns. Miren had strong product but zero brand awareness outside existing customer base. Traditional B2B SaaS growth tactics (paid ads, cold outreach) yielded poor ROI in conservative banking sector. Without thought leadership presence, Miren was invisible in the crowded LOS market despite competitive product advantages.
APPROACH
Developed content marketing strategy focused on educational value and industry expertise. Created weekly newsletter tackling real lending challenges—regulatory updates, loan process optimization, technology adoption case studies. Built asset library (templates, checklists, guides) that demonstrated Miren's domain knowledge. Leveraged customer success stories and executive insights to establish credibility in banking community.
IMPACT
Grew newsletter from 0 to 1,200+ subscribers in 4 months
Positioned Miren in 3 industry publications and 2 conference panels
35% of new demos originated from newsletter engagement
35% of new demos originated from newsletter engagement
1,200+
SUBSCRIBERS
35%
INBOUND DEMOS
-28%
CAC REDUCTION
ICP Refinement & Market Positioning
Strategic clarity in a fragmented fintech market
CHALLENGE
Miren was pursuing a broad "all small banks and CDFIs" strategy, leading to scattered sales efforts, inconsistent product-market fit, and diluted messaging. The loan origination market is highly fragmented—ranging from $10M asset community banks to $10B regional institutions—each with vastly different needs, buying processes, and pain points. Without a focused ICP, go-to-market efficiency suffered and product development lacked strategic direction.
APPROACH
Led comprehensive ICP refinement through 25+ stakeholder interviews (existing customers, churned customers, prospects, industry experts), competitive analysis of 8 major players, and market segmentation analysis. Developed data-driven framework evaluating segments across 6 dimensions: willingness to pay, sales cycle length, product fit, market size, competitive intensity, and strategic alignment.
IMPACT
Narrowed ICP from "all small banks" to specific $X M asset institutions
Increased demo-to-trial conversion by 40%
Reduced sales cycle from 9 months to 5 months average
Provided clear product roadmap prioritization framework
-44%
SALES CYCLE
+40%
CONVERSION RATE
3X Narrower
ICP FOCUS